In this article we will present 10 reasons why your software development company needs a better IT department.
A software development company relies heavily on IT Infrastructure. The IT department is responsible for the hardware, software and networks that make your business run. When you are looking to grow your company and innovate, a good IT team is a must-have.
1. They will give you more time
Good IT organizations will make sure everything runs smoothly so the developers can focus on what they do best – create innovative products and services. That means if something breaks, they’ll fix it so seamlessly that it won’t disrupt business operations or wear down employees’ patience.
2. They will make your business more efficient
IT organizations that are geared towards company growth and development institute new technology and applications to help your company do what it does best. This can mean anything from allowing access to more data points, to developing a mobile solution that gives you a better way to communicate with clients and employees, to making sure you have the tools you need for real-time reporting.
A good IT department will make sure everyone in your company has the information they need when they need it, so your sales team can close deals faster, or your tech support staff can address issues faster without sacrificing quality. IT organizations understand the value of giving your employees tools that will help them do their jobs better.
3. They will keep you safe
The IT department is always on the lookout for new threats to your business. They do this by scanning all incoming email for malware, evaluating the security of all of your connections, and making sure you have up-to-date firewalls and virus protection. If they identify any security threats, they will quickly fix them so that hackers don’t steal your data or hold your business hostage while they try to extort money from you.
4. They are great communicators
When issues arise with computer systems, the IT department is a vital communication link between developers and clients or consumers who use the product or service. They are the ones who will explain what exactly is wrong with the system and why it isn’t functioning properly. They can coordinate with business stakeholders on the best way to fix the problem, and they will help your company avoid additional problems in the near future.
5. They make sure your security is appropriate for your industry
The IT department is responsible for assessing any potential threats to your company’s computer systems. They look at new software applications and determine whether or not they will be beneficial, as well as making sure that sensitive data remains secure even in a disaster situation.
6. They make your network faster and more efficient
The growing popularity of cloud computing is a testament to the need for new technology that can manage large amounts of data, and make it available to many people at once. Software developers are constantly working on new ways to improve CPU power and Internet bandwidth, so you can get better results from your software applications without compromising your privacy. A good IT department will provide insight into the latest technology trends so you can keep pace with them while also improving internal efficiency.
7. They know how to control costs for IT purchases
IT departments are excellent at keeping tech costs under control. They have the infrastructure and experience to make sure you are purchasing the right software and hardware at the best prices, in order to keep your total cost of operation low.
8. They can help you identify issues early on and fix them faster
Because they’re constantly evaluating your data center environment, IT teams know exactly what’s wrong before it becomes a problem for your business (think: trouble with software that is out of date or has known security vulnerabilities). Good IT organizations will let you know about problems before they become evident to users, so you can eliminate potential headaches down the road.
9. They’ll help you get the most out of your software
Good IT organizations understand that good software applications are the key to company growth. Sometimes it’s hard to keep track of existing features and functions, but IT teams can spare you this information overload by being honest about new features and functions, as well as giving ideas on how current ones could be improved. They know what new applications will be available in the future, and they make sure you have the information your employees need to make informed decisions about which programs to buy or upgrade.
10. They will work for you—not for some vendor or boss
Good IT departments work hard to maintain a healthy level of employee satisfaction because they understand that happy employees are more productive employees. They have the ability to put in new hardware, software, or applications to make the workplace more conducive to your employees’ needs. They also realize that a productive work environment will go further than any great benefit package or bonus program.
IT organizations are an essential part of the software development process. Don’t be afraid to ask questions if you aren’t completely clear on what they can do for your company. Make sure your organization is getting the best possible IT department by asking these 10 questions before making a decision on which software development company to hire.